ECM for FMCG — Quality, Distribution & Regulatory Compliance Workflows
HUL (Hindustan Unilever), Lotte and other FMCG enterprises use ShareDocs Enterpriser to manage product quality records, distribution documentation, brand assets and regulatory compliance across multi-location operations.
ECM for FMCG — Quality, Distribution & Regulatory Compliance
FMCG operations span product development, regulatory compliance, quality control, and a complex multi-tier distribution network — all generating documents constantly.
A product recall requires tracing every batch document, quality test result, and dispatch record within 24 hours. A regulatory submission is delayed because the dossier requires sign-offs from R&D, Quality, and Regulatory Affairs — and the workflow is email. A batch fails QC and the CAPA is filed but never tracked to closure.
ShareDocs Enterpriser centralises FMCG documentation with AI-powered batch record processing, automated quality workflows and regulatory compliance tracking — enabling teams to achieve zero compliance gaps across all product lines and distribution locations.
- AI document summarisation for dossiers
- ISO 27001 certified security
- FSSAI and regulatory compliance automation
- SaaS: 3 days. On-premise: 2–4 weeks
- Trusted by HUL and Lotte
How FMCG teams use ShareDocs Enterpriser
Batch Record & QC Documentation
Batch production records linked to SOP version, raw material lot certificates and QC test results — all in one document set. Passed batches go through automated release workflow. Failed batches trigger CAPA automatically.
AI-Powered Regulatory Dossier Review
Product dossiers, stability studies and formulation documents summarised automatically on upload. Regulatory teams get a structured brief — key parameters, shelf life data, stability findings — without reading the full document.
FSSAI & Licence Renewal Tracking
All FSSAI licences stored with validity dates. Automated alerts before expiry. Renewal workflow triggered automatically. All FSSAI correspondence archived by product and licence number for regulatory audit.
Distributor Compliance Management
Distributor appointment letters, agreements and compliance certificates tracked in ShareDocs. Expiry dates trigger automated renewal workflows. New distributor onboarding enforces document checklist completion.
Key ECM features for FMCG
| Feature | What it does for your team | Type |
|---|---|---|
Document Summarisation (AI) | Product dossiers and regulatory documents summarised automatically — key parameters and findings extracted | ✦ AI |
FSSAI Licence Tracking | All regulatory licences tracked with expiry dates and automated renewal workflows | |
Batch Record Management | Batch records linked to SOP version, raw material certificates and QC results in one document set | |
CAPA Workflow Automation | Failed QC tests automatically trigger CAPA workflows with root cause investigation and closure tracking | |
Document Chat (AI) | Quality teams ask questions directly to large technical documents — AI answers instantly | ✦ AI |
Multi-Plant Governance | Centralised document repository with role-appropriate access for all plants and locations | |
Version Control | SOPs and quality standards distributed with version control — all plants always work from current approved versions | |
Audit Trail | Complete activity log for every document action — who, what, when, from where |
Frequently asked questions — FMCG ECM
How does ShareDocs manage batch records and QC documentation?
Batch production records in ShareDocs are linked to the specific SOP version used, the raw material lot certificates and the QC test results — all in one linked document set. When a batch is tested, results are captured directly in ShareDocs. Passed batches go through an automated release workflow. Failed batches trigger a CAPA workflow automatically.
Can ShareDocs track FSSAI and product licence renewals?
Yes. All FSSAI licences — manufacturing licence, product approval, central licence — are stored with their validity dates. ShareDocs sends automated alerts before expiry and triggers a renewal workflow automatically. All FSSAI correspondence and approval documents are archived by product and licence number for regulatory audit.
Is ShareDocs suitable for multi-plant FMCG operations?
Yes. ShareDocs supports multi-location access with centralised document governance. Manufacturing plants, quality labs and corporate teams all access the same repository with role-appropriate permissions. Corporate quality standards and SOPs are maintained centrally and distributed to all plants.
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